Property managers charge 8–12% of monthly rent — around $2,400–$3,600 per year on a $2,500/month unit. Managing your rental well yourself is entirely possible with the right systems. Here's how.
Rent Collection System
Set up pre-authorized e-transfer or automated bank payment — eliminates late-payment excuses and creates an automatic digital record. Rent is due the first; send a friendly payment reminder on the 28th. If payment hasn't arrived by the 5th, follow up in writing immediately. In Ontario, if rent is unpaid by the 14th, serve Form N4 that day — do not wait and hope. Every day you delay adds cost. Document every payment received with date and amount in a simple spreadsheet or property management software.
Maintenance System
Respond to every maintenance request in writing within 24 hours — even if the repair takes longer, the acknowledgement matters. Maintain a list of reliable, responsive trades: licensed plumber, electrician, HVAC technician, and a general handyman. Failure to maintain the property to health and safety standards is grounds for a tenant rent abatement application at the LTB — deferred maintenance always costs more than timely repairs, both financially and legally. Track all maintenance requests and repairs in writing.
Annual Inspections
You are legally entitled to inspect your rental property with 24 hours written notice. Schedule an annual inspection — use it to identify developing maintenance issues before they become expensive, confirm no lease violations (unauthorized pets, subletting, damage), and maintain a professional working relationship with the tenant. Bring a written inspection checklist, note all observations, leave a copy with the tenant. Professional and respectful inspections build trust; invasive or confrontational ones create enemies.
When to Hire a Property Manager
Seriously consider professional management when: you own three or more units, you live more than 45 minutes from the property, you travel frequently and cannot reliably respond to emergencies, you have had a difficult tenancy that required LTB proceedings, or your time is genuinely worth more than the management fee. A good property manager pays for themselves in avoided vacancies, better tenant selection, faster maintenance resolution, and reduced legal risk. Interview three managers, check references, and review the management agreement carefully before signing.